PRIVACY POLICY

Last Updated: January 2025

1. Introduction

OTHER10 ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We collect information that you provide directly to us, including contact information (name, email address, phone number, company name), project details and requirements shared during consultations, payment and billing information, communications between you and OTHER10, and website usage data (IP address, browser type, pages visited).

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process your requests and transactions; send you technical notices and support messages; respond to your comments and questions; communicate about projects, services, and promotional offerings; and analyze usage patterns to improve our website and services.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only with your explicit consent, to comply with legal obligations, to protect our rights, property, or safety, with service providers who assist in our operations (subject to confidentiality agreements), or in connection with a business transfer or acquisition.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for 7 years to comply with accounting and legal requirements.

7. Your Rights

You have the right to access your personal data we hold, request correction of inaccurate data, request deletion of your data, object to processing of your data, request data portability, and withdraw consent at any time.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site usage. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

For questions or concerns about this privacy policy or our data practices, please contact us at hello@other10.com